Frequently Asked Questions

Please browse through our frequently asked questions for more information about CPAC or contact us at or 1-800-445-2722.

What is CPAC?

CPAC is the Connecticut Parent Advocacy Center, Inc., a statewide nonprofit organization that offers information and support to families of children with any disability or chronic illness, age birth through 26.

How does CPAC offer services?

CPAC is staffed by parents of children with disabilities who are experienced and well-trained in special education law and procedures.  Much of our work is done over the phones.  Parent Consultants are available to discuss your individual concerns Monday through Friday.  CPAC also offers training opportunities for parents and professionals.

All of our services are free for parents and all information is kept confidential!

How can I reach a Parent Consultant?

Consultants are available via our toll-free phone number, 1-800-445-2722 or via email at  Parents and professionals are also welcome to visit our office in Niantic anytime Monday through Friday between 9 a.m.  and 4 p.m.  If you’d like to meet with a staff member at our New Haven office, we suggest that you call first to make an appointment as office hours are limited.  We take pride in the fact that all inquiries are responded to promptly!

What training opportunities does CPAC offer?

CPAC offers workshops and in-service presentations on a variety of topics across the state.   For more information or to schedule a workshop, please contact CPAC at 800-445-2722 or by email at  Click here to view a list of the workshops that we offer.

Does CPAC charge any fee for services?

All of our services and materials are free for parents in Connecticut.

How is CPAC funded?

As Connecticut’s federally-funded Parent Training and Information Center (PTI), CPAC’s core funding comes through the U.S. Department of Education.  We have been able to expand the scope of our work through grants from the Connecticut State Department of Education and private donations.  CPAC is not a state or federal agency.

Does CPAC have written materials that I can request?

Yes, CPAC offers a variety of fact sheets and brochures, in both English and Spanish, on topics related to special education and disability issues.  Through connections with partners in our national network of parent centers, CPAC has access to up-to-date information in many different formats and languages.  You can access some of our more frequently requested materials by visiting our materials page.  In addition, CPAC publishes and distributes a monthly e-newsletter to parents and professionals in Connecticut.  You can access e-newsletter online or sign-up to receive the e-newsletter.

Where is CPAC located?

CPAC has two offices.  Our main office is in Niantic at 338 Main Street.  We also have a satellite office located in New Haven in the Fair Haven Community Health Center at 374 Grand Avenue.

How can I help?

CPAC appreciates your support!  You can contribute in may ways, from referring other parents and sharing information, to sponsoring a workshop in your town.  Of course, we always welcome financial contributions to help us serve more families in Connecticut.

If you have a questions, please call or email us.  We are happy to answer your questions.

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